Last updated: October 2, 2024
At PlusLeads B.V. (“we,” “us,” or “our”), we value the privacy of our customers, partners, and website visitors. This privacy policy outlines how we collect, use, share, and protect personal data in compliance with the General Data Protection Regulation (GDPR).
1. What Data Do We Collect?
We collect and process various types of personal data, depending on our relationship with you. This may include:
- Identification Data: First name, last name, company name, job title.
- Contact Information: Email address, phone number, address.
- Business Information: Industry sector, company revenue, company size.
- Financial Information: Bank account details (for invoicing).
- Technical Data: IP address, browser details, interactions on our website.
- Marketing Preferences: Newsletter subscriptions and communication preferences.
2. How Do We Use This Data?
PlusLeads B.V. uses your data for various purposes, including:
- Service Delivery: To develop and implement marketing strategies that meet our clients’ needs.
- Customer Support: To assist you with inquiries, requests, or complaints.
- Billing and Contract Management: For administrative purposes such as invoicing.
- Marketing Purposes: To inform you about our services, events, promotions, or other topics of interest, provided you have given consent.
- Analysis and Improvement: To analyze and improve our services and website based on usage data.
3. Who Do We Share Your Data With?
We only share your personal data with third parties when it is necessary to provide our services or when legally required. These may include:
- Service Providers: Such as IT providers, hosting companies, and marketing tools.
- Payment Processors: For handling payments.
- Government Authorities: When required by law.
We ensure that all our external partners comply with GDPR regulations and implement appropriate security measures.
4. Data Retention Period
We do not retain your personal data longer than necessary for the purposes for which it was collected. Retention periods may vary depending on the type of data and legal obligations:
- Contact and billing data: Up to 7 years after the last transaction (tax regulations).
- Marketing data: Until you withdraw your consent or indicate you are no longer interested.
5. Your Rights
You have several rights regarding your personal data:
- Right to Access: You can request access to the data we process about you.
- Right to Rectification: You can request correction of inaccurate data.
- Right to Erasure: You can request that we delete your data, unless we are legally obligated to retain it.
- Right to Restriction: You can ask us to restrict the processing of your data.
- Right to Object: You can object to the use of your data for marketing purposes.
- Right to Data Portability: You have the right to receive your data in a machine-readable format.
Requests can be sent to legal@plusleads.io. We will respond within four weeks.
6. Data Security
We take data security seriously and implement appropriate measures to protect your personal data against loss, theft, or unauthorized access. These measures include:
- Encryption of sensitive data.
- Restricted access to data for employees.
- Regular updates of our security systems.
7. Cookies
Our website uses cookies to enhance user experience, perform analytics, and deliver personalized content and ads. For more information about how we use cookies, please refer to our Cookie Policy.
8. Changes to This Privacy Policy
PlusLeads B.V. reserves the right to modify this privacy policy. Any changes will be posted on our website and will take effect immediately after publication. We encourage you to review this policy regularly.
9. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at:
PlusLeads B.V.
Email: legal@plusleads.io